---
title: Your 2026 Customer Education Game Plan | Webinar On-Demand
description: Industry leaders explore customer education trends and strategies for 2026, focusing on AI, ROI, and skill retention.
image: https://go.cloudshare.com/hubfs/Website%20Resources_Lobby_1200x676_002%20(19).jpg
---

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###### WEBINAR ON-DEMAND

Stay Ahead of the Curve:

# Your 2026 Customer Education Game Plan

![Hero right\_PNG\_640x370 (8)](https://go.cloudshare.com/hs-fs/hubfs/Hero%20right_PNG_640x370%20(8).png?width=1280&height=740&name=Hero%20right_PNG_640x370%20(8).png)

![Speakers - Shannon and Dave](https://go.cloudshare.com/hs-fs/hubfs/Speakers.png?width=401&height=250&name=Speakers.png)

The customer education landscape is constantly changing, and 2026 is no exception. With factors like **AI innovation** and the evolving role of customer education teams as **strategic revenue-drivers**, it’s essential to adopt a strategy that’s not just reactive, but future-focused.

In this must-watch (!) webinar session, industry leaders **Shannon Howard (Intellum)** and **Dave Derington (Atlassian)** shared their insights on the trends, tools, and opportunities to plan for in 2026.

Led by CloudShare’s COO, **Ido Nivron**, this dynamic discussion doubles as your playbook for staying ahead of industry shifts. 

**What You’ll Learn:**

- **Proving ROI:** Tracking key customer education metrics and evaluating real business impact
- **Leveraging AI in Training:** Improve the learning experience without compromising human touch and personalization
- **Improving Skill Retention:** Design content that not only increases engagement, but also improves the depth of skills learning

**Who Should Watch:**  
Anyone who leads, supports, or partners with customer education teams will benefit from industry leaders’ insights and actionable recommendations.

### Watch Now

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