From Silo to System:
Real Stories of Post-Sale Learning that Works Everywhere

The LMS isn’t the strategy—it’s just one piece of it.

Today’s top teams aren’t just launching academies. They’re building connected ecosystems where Customer Education, Success, and Enablement all work together to drive real outcomes. Think training that’s embedded, measurable, and accessible at every critical moment.

Hear from our knowledge panel of Caroline Van Dyke from Skilljar by Gainsight, Elyce Ladany from AuditBoard, Alexander Silber from Nozomi Networks, and CloudShare’s Jeremy Davis as they break down how to catalyze success at every stage of the journey.

Learn how to:

• Connect your CE strategy across teams and tools
  Blend academy content, in-app guidance, community, and sandbox-style training into a single, streamlined experience.
• Make your systems play nice
  See how Skilljar and CloudShare combine to deliver frictionless, high-impact learning—without the usual handoffs and headaches.
• Ditch vanity metrics
  Tie education efforts to customer health, product adoption, and business results that matter.
• Orchestrate learning everywhere
  Replace the linear with layered learning—tailored by role, segment, and lifecycle stage.

Oh, and don’t worry, they did not forget to talk about how AI plays its role in all the above, but doesn’t dictate it! 

Who should watch?

Customer Education professionals in Customer Success/Revenue Departments

Watch the experts and get the real-world playbook 👉