---
title: "CloudShare: 10 Best Practices for Self-Paced Customer Training Program"
description: Self-paced training is available when customers want it, on their device, with no need to worry about keeping up with other learners.
image: https://go.cloudshare.com/hubfs/Website%20Resources_White%20Paper%20image_1200x676_002%20%281%29.jpg
---

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###### eBook

# 10 Best Practices for Building a Winning **Self-Paced** Customer Training Program

## More than ever, customers expect hands-on, personalized, convenient learning experiences. Not surprisingly, self-paced customer training has surged in popularity, with self-paced course offerings increasing by 20% in 2023 alone.

## Find out how self-paced training can improve your onboarding and customer satisfaction, and what you need in order to develop an outstanding program.

## Read this eBook to learn:

- How to **define your customer training goals** and **key performance indicators** for your program.
- Innovative techniques and practices to **make your program more hands-on and collaborative**.
- What you need to know in order to **select technology that supports your training.**
- What's involved in **creating effective customer training material.**
- How you can **use analytics to optimize customer onboarding.**

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## Join over 1 million users and Fortune 500 companies using CloudShare

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## Get a personalized demo.

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