
5 Steps to Increase Profits with Virtual Software Experiences

Customer retention is fast becoming a key measure of success for leading organizations. It’s why many are moving away from a customer acquisition-only mindset and instead focusing on keeping the customers they fought so hard to win. This is because:
Acquiring a new customer costs five times more than retaining an existing customer
Loyal customers spend 33% more than new customers
80% of your future profits will come from just 30% of your existing customers
Download this eBook to learn five steps for boosting customer retention, including how to:
- Prioritize customer experiences
- Showcase long-term value during pre-sales and purchase
- Deliver unified, consistent onboarding experiences
- Bring engagement tools into your training program
- Choose the right technology platform to deliver software experiences that generate value
Download the eBook
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