---
title: "eBook: 5 Steps to Increase Profits with Virtual Software Experiences"
description: Download this eBook to learn five steps for boosting customer retention with virtual software experiences
---

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#### 5 Steps to Increase Profits with Virtual Software Experiences

![CS_Banner for Glossary Pages_5 Steps ebook](https://go.cloudshare.com/hs-fs/hubfs/CS_Banner%20for%20Glossary%20Pages_5%20Steps%20ebook.png?width=357&height=300&name=CS_Banner%20for%20Glossary%20Pages_5%20Steps%20ebook.png "CS_Banner for Glossary Pages_5 Steps ebook")

Customer retention is fast becoming a key measure of success for leading organizations. It’s why many are moving away from a customer acquisition-only mindset and instead focusing on keeping the customers they fought so hard to win. This is because:

![Check Box_005](https://go.cloudshare.com/hs-fs/hubfs/Check%20Box_005.png?width=33&name=Check%20Box_005.png)Acquiring a new customer costs five times more than retaining an existing customer

![Check Box_005](https://go.cloudshare.com/hs-fs/hubfs/Check%20Box_005.png?width=33&name=Check%20Box_005.png)Loyal customers spend 33% more than new customers

![Check Box_005](https://go.cloudshare.com/hs-fs/hubfs/Check%20Box_005.png?width=33&name=Check%20Box_005.png)80% of your future profits will come from just 30% of your existing customers

Download this eBook to learn five steps for boosting customer retention, including how to:

- Prioritize customer experiences
- Showcase long-term value during pre-sales and purchase
- Deliver unified, consistent onboarding experiences
- Bring engagement tools into your training program
- Choose the right technology platform to deliver software experiences that generate value

 

## Download the eBook

### Trusted by the world’s leading software & Fortune 500 companies

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