Speakers
Lee Berkman from CloudShare and Kevin Streater from ForgeRock

Synopsis
Software training is an increasingly important part of keeping customers engaged, especially as technology becomes more complex. You can’t just turn to DevOps to create another new feature and expect that to keep your customers loyal to your product over the one that your competition is developing down the street.

Training helps your customers to see value with your product, speeds up onboarding and product adoption, and helps to create brand advocates who tell their friends about you. But how can you ensure that your training is good enough; that it’s keeping customers continually using and loving your software? In short — how can you keep users engaged when training?

Our speakers, Lee Berkman from CloudShare, and Kevin Streater from ForgeRock, discuss how cloud-based virtual IT labs can enable software companies to modernize, enhance, and grow their training operations, by providing personalized, real-world, engaging hands-on experiences that maximize flexibility, reach and efficiency, at minimum cost.