The State of Customer Education in 2025

Maximizing Revenue & Organizational Value

In late 2024, CloudShare and CEdMA set out to address a hot-button issue in Customer Education: the lack of reliable industry data. 

Both organizations wanted to discover the truth about CEd leaders’ ever-evolving priorities, business models, metrics, long-term challenges, tactical obstacles, and technological solutions.

The outcome is a report that will take you on a deep dive into the results of two landmark surveys revealing what matters most to technology training professionals today: 

What's inside:

• Are CEd professionals delivering on the revenue generation imperative?
• Are Customer Education departments now seen as profit centers?      
• Are educators emerging as strategic organizational value drivers?

💎Download your complimentary copy now!