---
title: CloudShare Report | The State of Customer Education in 2025
description: Discover key insights from landmark surveys on the evolving role of Customer Education, its revenue impact, and strategic value within organizations. Download the report now.
image: https://go.cloudshare.com/hubfs/Email%20banner_600x300%20%287%29-1.jpg
---

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###### eBook

## The State of **Customer Education** in 2025

**Maximizing Revenue & Organizational Value**

In late 2024, **CloudShare and CEdMA** set out to address a hot-button issue in Customer Education: the lack of reliable industry data. 

Both organizations wanted to discover the truth about CEd leaders’ ever-evolving priorities, business models, metrics, long-term challenges, tactical obstacles, and technological solutions.

The outcome is a **report** that will take you on a deep dive into the results of two landmark surveys revealing what matters most to technology training professionals today: 

What's inside:

- Are CEd professionals delivering on the **revenue generation** imperative?
- Are Customer Education departments now seen as **profit centers**?      
- Are educators emerging as **strategic organizational value drivers**?

💎Download your complimentary copy now!

![CloudShare CEdMA Industry Report 2025](https://go.cloudshare.com/hs-fs/hubfs/HubSpot%20LP%20-%20Hero%20banner%20576x493%20(2).png?width=576&height=494&name=HubSpot%20LP%20-%20Hero%20banner%20576x493%20(2).png)

## Join over 1 million users and Fortune 500 companies using CloudShare

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