Jordan Hopkins & Lee Berkman

Does your product training have your customers nodding enthusiastically – or nodding off?

Software training doesn't have to be tedious. Providing engaging, hands-on learning experiences is one of the most important steps you can take to increase customer satisfaction and reduce churn.

Jordan Hopkins, Education Program Manager at Intellum, is here to help, with his passion for putting the learner first. Together with Lee Berkman, Enterprise Account Executive at CloudShare, Jordan walked webinar participants through 5 time-tested strategies for creating compelling product training. He covered:

  • The most important learner question you should be able to answer.
  • Why you need to implement “problem-centered” design.
  • Why your learners should be winning early and oftens.
  • What “transfer” means and why it’s the key to successful outcomes.

Watch the webinar and take your training to the next level!

Watch the Webinar