Customer Education Experts' Insights for 2026

How are the highest-performing Customer Education teams tying training metrics to business outcomes, leveraging AI, and delivering on learners’ needs?

We’re pleased to introduce the 2026 edition of Well CEd!, our annual collection of fresh insights from Customer Education professionals tackling the above questions and more.

As the industry rapidly shifts and evolves, Customer Education practitioners need to be more strategic than ever with identifying learning objectives, allocating resources, and targeting content design and delivery to their audiences. Our panel of experts is here to help, offering real-world experience and advice to help you deliver what matters most: training that drives real business results.

Inside you’ll find:

• Frameworks for proving training ROI
• Candid observations on current AI use in Customer Education
• Tips and tricks for engaging learners to drive adoption
• Recommendations for building your CEd toolkit
• A breakdown of the biggest challenges and opportunities for 2026

If you’re building and scaling Customer Education at your organization in 2026, this is a must-read.

Get your copy now!