Insights from Today's Customer Education Experts

What’s in store for customer education in 2024 and beyond? What’s the secret to creating effective CEd programs?

Read the answers that customer education experts like Debbie Smith, Shannon Howard, Dave Derington, gave us for these five questions:

• What trends do you believe will be most prominent in the years to come?
• What influences your work in customer education?
• Are customer education professionals now embracing the use of AI?
• What are the most important strategies for creating effective customer education programs?
• How should training organizations measure the success of customer education initiatives?

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